Outsourcing · Business process management

Enabling healthcare providers to get paid for the care they deliver.

QUBICare solution combines expert people with AI-assisted automation to run revenue cycle management, patient access and back-office operations for hospitals, physician practices, post-acute communities and behavioral health providers.

48 hrsTarget turnaround for charge entry
95%+Clean-claim rate we aim for
24 hrsResponse time to your questions
60 daysTarget to get a dedicated team running
Service targets we commit to in every engagement.
Our mission

Creating operational harmony in every part of the revenue cycle

Healthcare providers work in a landscape that keeps changing for patients, payers and regulators. QUBICare solution brings proven processes, trained specialists and practical technology together so that you collect what you have earned.

We call our model co-managed operations: AI agents take on repeat tasks, expert people take on judgement, and one accountable team answers to you.

AI-assistedautomation Expertspecialists Oneteam status checks, data entryappeals, coding, calls

Automation does the repeat work. People do the thinking. You see one set of results.

What we do

Solutions that remove obstacles at the root

Deliver predictable financial stability, bridge technology silos, remove resource constraints and keep your hard-won process knowledge inside the team.

Outcomes-based revenue cycle management

We manage every part of your revenue cycle with a steady focus on results you can measure: cleaner claims, fewer denials, faster payments.

What is included

  • Patient intake and registration
  • Medical coding and charge capture
  • Claim submission and follow-up
  • Denials management and prevention
  • Payment posting and collections

What you get

  • A dedicated team and account manager
  • Daily work queues and weekly reviews
  • Insights and analytics on every metric
  • Work done inside your own billing system
We track: clean-claim rate · days in A/R · denial rate · net collection rate
Who we help

Specialized support for every kind of care setting

We serve organizations across the healthcare spectrum, so they can meet financial goals and deliver the highest level of patient care.

Physician practices

Specialty billing and coding that keeps pace with payer rules, so practices can see more patients without adding office staff.

  • Ophthalmology
  • Orthopedics
  • Pain management
  • Radiology
  • Radiation
  • Podiatry
  • ASCs
  • Multi-specialty

Post-acute communities

Billing across several facilities handled by one team, with consolidated reporting for every community you run.

  • Skilled nursing
  • Long-term care
  • Rehabilitation
  • Multi-facility groups

Behavioral health communities

Verification of benefits, authorization tracking and billing designed for treatment centers and their length-of-stay rules.

  • Substance use treatment
  • Mental health centers
  • Residential programs
Why QUBICare

A partner that behaves like part of your own team

We believe in relationships first, because business follows. That shapes how we hire, report and solve problems.

A

Consultative expertise

Our specialists look closely at your workflows and put practical fixes in place, instead of just working your queue the way it is.

B

Dedicated customer success

A named account manager from day one, plus a team that stays with you long enough to know your practice well.

C

Trust, transparency, integrity

Full visibility into your billing metrics, in language that finance leaders and clinicians can both follow.

Step 1

Connect

Tell us about your volumes, systems and goals in a short call. We respond within a day.

Step 2

Excel

We run a focused pilot, measure accuracy and turnaround, and agree the targets in writing.

Step 3

Exceed

We scale the team and keep improving every month, using your own denial and A/R data.

Technology

AI agents and expert people, working as one

Technology should reduce manual work and raise accuracy without forcing you to replace the systems you already use.

Voice and non-voice agents

AI agents handle routine calls, chats and portal tasks, and hand over to a person whenever judgement is needed.

  • Eligibility and claim-status calls
  • Appointment and balance reminders
  • Escalation to a trained agent

Process automation

Rules and bots take over repeat work such as data entry, status checks and document sorting, with every step logged.

  • Fewer manual touches per claim
  • Error alerts before submission
  • Knowledge kept in the process

Insights and reporting

Live dashboards show where cash is held up and why, so decisions are based on your data, not guesses.

  • Denial reasons by payer and clinic
  • A/R aging and cash forecasts
  • Monthly improvement reviews
Seamless integrations

System agnostic, so you keep the tools you know

Our teams work inside your electronic health record and billing platform. You do not need to switch software to work with us.

EpicathenahealtheClinicalWorksMEDITECHPointClickCareKareoAdvancedMDModMedNextGenAvaility

Platform names are listed as examples of systems we are set up to work with. Product names belong to their owners.

Success stories

How our approach works in practice

These example scenarios show the kind of problem we solve and the way we work. They are illustrations, not results from named clients.

Example scenario

An orthopedic group with repeat denials

Challenge
Claims keep coming back for missing prior authorizations, and staff rework the same errors each week.
Our approach
Authorization checks move to the front end, and a denial-reason dashboard feeds fixes back to schedulers.
What to measure
Denial rate, days in A/R, rework per claim.
Example scenario

A multi-facility long-term care operator

Challenge
Each community bills a little differently, and leadership cannot see results side by side.
Our approach
One dedicated team, a common billing process and consolidated monthly reporting across facilities.
What to measure
Net collection rate, aging by facility, turnaround time.
Example scenario

A behavioral health treatment center

Challenge
Admissions start before benefits are fully checked, and authorizations expire mid-stay.
Our approach
Same-day verification of benefits and an authorization tracker that warns the team before days run out.
What to measure
Authorized days used, write-offs, time to first payment.
Beyond billing

More ways we support healthcare operations

Alongside revenue cycle work, we can run other process-heavy functions for providers, payers and legal teams.

Health information management

Medical records retrieval, indexing and summarization handled by trained teams with strict access controls.

Payer and TPA operations

Claims processing, member support and provider helpdesk teams for payers and third-party administrators.

Medical litigation support

Organized records, chronologies and summaries that help legal teams review cases faster.

Contact centre support

Patient and member contact desks that blend AI agents with experienced human agents.

About us

Who we are and what we stand for

QUBICare solution is a healthcare operations company founded to make revenue cycle and back-office work simpler, more accurate and easier to trust.

Delivery first

We earn our fee by delivering what we agreed, then talk about margins.

Open books

You see the same numbers we see, every week.

Partnership

We act as part of your team, not as a distant vendor.

Always improving

Every month we look for one more way to remove rework.

Questions

Answers before you reach out

Not here? Send us a message and we will answer within one business day.

Can we start with a small project?

Yes. Many providers begin with one specialty, one payer group or a backlog clean-up. If the pilot meets the targets we agree, we expand from there.

Do you work inside our existing billing software?

Yes. We are system agnostic and work in your EHR and practice management platform, so your data stays where it is.

How do you use AI and automation?

Software handles repeat steps such as status checks and data entry. People handle appeals, coding judgement and anything involving a patient.

How do you protect patient information?

Our processes are built around HIPAA requirements, with role-based access and business associate agreements signed before work starts.

How is pricing set?

It depends on volume and scope. We agree on pricing in writing during the pilot, before you commit to a longer term.

Contact us

Discover how QUBICare solution can help your practice or community

Tell us what is slowing your revenue cycle. We will set up a short call and suggest a pilot.

Please do not include patient information in this form. We use your details only to reply to your enquiry.